Service Center

 

The Tech Store Service Center will set up your new device and repair or maintain your old devices.

Purchasing a new computer from the Tech Store? For an additional $39 (plus tax), our Service Center will perform operating system updates and pre-install Microsoft Office apps and university-provided antivirus. Add New Device Setup to Your Cart

Repairs Under Warranty

Get your device repaired at little or no cost for issues covered under warranty. This includes: 

*We also offer additional protection plans (AppleCare+ and Safeware) to cover accidental damage repairs for new device purchases.

Non-Warranty Repairs

Is your device out of warranty? No problem! We repair devices that are up to seven years old.

  • Basic Services $39: Diagnose and fix issues that do not require major disassembly.
  • Data Backup & Recovery $20-$99: Backup, recover or transfer to new system or external hard drive up to 500GB.
  • Virus Removal $79: Remove virus and/or malware and reinstall operating system. 
  • Advanced Services $99: Diagnose and fix issues that require major disassembly. 

Rates are general estimates for labor only. Cost of parts and/or software not included.

Departmental Services

The Service Center provides customized image installation and Microsoft updates for newly purchased departmental computers, starting at $49 per device. For an additional $50, we will perform updates at your on-campus location.

Contact us at uasc@uark.edu to request quotes for departmental services. 

Tech Support

The IT Help Desk provides general tech support at no cost. Visit the IT Help Portal or call 479-575-2905 for assistance.